Effective Date: June 3, 2026 | Last Updated: June 3, 2026
This Refund Policy governs subscription and purchase refunds for the Zaptaa Leads platform, operated by Woofer LLC (trading as “Zaptaa”). All payments are processed by Paddle.com Market Limited (“Paddle”), our Merchant of Record. Where this policy and Paddle’s Buyer Terms differ, the terms more favorable to you apply.
You may request a full refund within 14 days of any charge — whether it is your initial purchase or a subscription renewal. No usage conditions apply and no reason is required.
Simply contact us (or Paddle) within 14 days of the payment date and we will refund the amount in full to your original payment method.
You can request a refund in either of the following ways:
Approved refunds are issued through Paddle to your original payment method, typically within 5–10 business days. The exact time it appears on your statement may vary by bank or card issuer.
You can cancel your subscription at any time from your account or billing portal. Cancelling stops all future renewal charges; you keep access to your plan until the end of the period you have already paid for.
Beyond the 14-day window described in Section 2, charges for the current billing period are non-refundable, except where a refund is required by applicable law.
Nothing in this Policy limits or removes any statutory rights you may have under the consumer protection laws of your jurisdiction, including any right of withdrawal. This Policy operates in addition to those rights.
Woofer LLC (trading as “Zaptaa”) — Zaptaa Leads
Refund requests: refunds@zaptaa.com
General support: hello@zaptaa.com
This Refund Policy is part of and governed by our Terms of Service.
We may update this Policy from time to time. Material changes will be communicated by email and/or in-app notice at least 14 days before they take effect.